The program is licensed per number of monitored nodes and number of remote console connections to the NetCrunch server which generally means the number of administrators which have an access to the console.
Licenses are perpetual for the licensed version of the software. Comparing to other licensing schemes you can notice that besides of the lower total cost of ownership in the same time frame, there are several additional benefits of NetCrunch licensing. More about comparing NetCrunch licensing to other licensing types
1 Year Maintenance Agreement
1 Remote Access User
Get Quote1 Year Maintenance Agreement
1 Remote Access User
Get Quote1 Year Maintenance Agreement
1 Remote Access User
Get QuoteWhat is included in NetCrunch Maintenance?
Maintenance allows the customer to receive unlimited technical support by phone and email as well as all minor and major updates of the software within the validity period.The first year of Maintenance is included in the initial license price.
Can I purchase NetCrunch Maintenance for longer than one year?
Yes. The "In Advance" Maintenance extension can be ordered together with another purchase (new license, upgrade or regular renewal).The "In Advance" option IS NOT available as a standalone purchase. Customers can purchase a maximum of 2 extensions "In Advance".
What happens when the Maintenance Subscription expires?
The Maintenance subscription can be renewed at the regular price within 45 days of the expiration date. The new validity period is resumed from the expiration date. To renew the Maintenance subscription after 45 days from the expiration date, the customer must pay the "Out of Warranty" renewal price.
I have just purchased the license. How can I download it?
After the order is processed the customer appointed on the order form receives an email with the the login details to AdRem's Customer portal: http://www.myadrem.com.The license file can be obtained from there, along with the latest software version that the customer is eligible for.
Orders can be submitted directly to AdRem Software or to one of our authorized Partners. Purchase Orders can be submitted by email sales@adremsoft.com or fax.
Payments can be made via credit card, bank transfer or check (we will agree upon the most convenient payment method with the customer during order execution) when purchasing software online (through ShareIt system) you can choose among multiple currencies available.
Product prices do not include any national, state or local sales, use, value added, or other taxes. Customer shall pay any such taxes, if applicable. Customer bears sole responsibility for any withholding tax liabilities, and no deductions shall be made by Customer from the amount payable to AdRem Software under any AdRem Software invoice.
Purchases from the European Union ("EU") countries may be subject to the EU value added tax. Customers from the EU are responsible for providing a valid VAT ID, if any.
AdRem Software provides an opportunity to evaluate any of its Products free of charge during a trial period specified in the applicable end-user license agreement, and encourages Customer to fully evaluate Product prior to purchasing. Customer may withdraw from using Product at its sole discretion anytime before expiration of a free trial period.
Any refund request following the Product purchase date will be subject to the prior authorization by AdRem Software and acceptance of such request shall be at the sole discretion of AdRem Software.
AdRem Software ships no physical Products. Any details necessary to enable Customer to download and/or use the purchased Product (including license keys or access details where applicable) will be delivered by AdRem Software to Customer via e-mail to an e-mail address provided by Customer. Customer is responsible for providing AdRem Software with a valid e-mail address for delivery purposes. No shipment is charged by AdRem Software for e-mail delivery.
AdRem Software will use its best efforts to deliver Product purchased by Customer within 2 business days of the order acceptance. AdRem Software shall not be liable for any failure to deliver Product within this timeframe.
A secure on-line order for AdRem Software products can be placed through Share-it, a Digital River company. |