NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Defining new device type for automatic discovery during network scan

NetCrunch does not recognize some of the devices in our network. Where do I define a new device type so that I do not need to do it one by one?

Applies to 15.x 14.x 13.x 12.x 11.x 10.x

To define a new device type, go to the Top Menu and select: Settings->Resources->Device Type Manager. In the Device List Editor window, click the Add device definition button.

When defining a new device type, you can select from the list or add a new Device Class, Manufacturer, and Model. Optionally, sysObjectId and Description can also be added.

After adding a new device type, you can assign an icon to it. To do it, select the newly added device type, click the Edit button, and then select the appropriate icon.

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Maps → Alerts → Automation → Intelligence