NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Change/edit message format

I would like to add Location of a node to a subject of received email notifications. How do I do that?

Applies to 13.x 12.x

To edit/modify message format used by HTML Email notification, please follow these steps:

  1. Go to NetCrunch->Alerting & Notifications->Message Formats

  2. Choose Message Formats->email

  3. Select "Default HTML email" or other email category on the left side

  4. Choose "+Add parameter" for the "Subject" part of the message format and pick desired parameter from the list or use search option (e.g. Location). Parameter should show up in "Subject" field

  5. Repeat p.4 on "On Close" tab in the upper part of the message format window

  6. Save settings with "OK" button.

Now, all incoming NetCrunch email notifications from selected category should contain new parameter in the subject.

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