NetCrunch License Installation Procedure

1. Download NetCrunch from the website or Login to the Customer Portal and download NetCrunch Server and Console from the download section. If you do not remember your password, click on Forgot Password.

2. Run NetCrunch Server Installer

3. Your program starts in the evaluation mode now.

For NetCrunch Server connected to the Internet

1. Select the Install License button or go to the top left hamburger menu Help->Install License.

2. Choose Online activation

3. Log in to the customer portal. NetCrunch will automatically download and activate your license.

For NetCrunch Server in an isolated network

1. In the NetCrunch console, select the Install License button or go to the top left hamburger menu Help->Install License.
2. Choose Install from File
3. Save your activation key displayed in the frame.
4. Log in from another device (with an internet connection) to the Customer Portal
5. Enter the saved activation code and download the license file. Your license file can now be installed on the specified NetCrunch Server.
6. Go back to the NetCrunch console (Install from File window)
7. Click on Load License from File

Whenever you need to update your license, you must download a newer license file or refresh the license directly in the NetCrunch console.

After Installing

Your NetCrunch Server will restart automatically. Now you can check your license and upgrade & support validity info in the (hamburger menu)->Help ->About window.

License deactivation

To deactivate your license, use NCLicensemanager.exe located in the Start menu or in the program installation directory, and follow the steps listed there.