NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Inactive Engine Status

I cannot establish a connection. How do I rectify this so that NetCrunch can read performance values such as % Memory and % Utilization?

Applies to 12.x 11.x 10.x 9.x 8.x 7.x

Most likely this device is down. Try the following actions:

  1. If you think that the node is running, despite the inactive engine status, check the status of assigned network services: double-click on the device to see node status details.
  2. You may also try to delete this node and re-add it in NetCrunch. But be aware that such an action results in deleting all history data related to this node.
  3. Also see if you can connect to this node via perfmon.

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