NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Inactive Engine Status

I cannot establish a connection on Windows tab. How do I rectify this so that NetCrunch can read performance values such as % Memory and % Utilization?

Applies to 6.x

Go up to see a general description of connection status of Windows Servers.

Most likely this device is down. Double click on the device to see node status. If NC thinks it's down, try sending a simple ping [IP address] request and see the status of this host.

You may also try to delete this node and readd in NetCrunch. Click on menu Actions->Monitoring->Monitor New Node and type the IP address.

Check if you have any limits imposed on these local or remote IP networks. Click View-->Monitoring Statistics.

Also see if you can connect to this node via perfmon.

NetCrunch. Answers not just pictures

Maps → Alerts → Automation → Intelligence