Tools->Options->General options->License Manager
To install a new program license or check for any available updates, use the License Manager page in the Options window.
A single NetCrunch license consists of one .als file and one Activate.key file.
On purchasing more than one license (i.e. to use the program on more than one monitoring station) you should receive the number of als files that is equal to the number of monitoring stations (which in turn matches the number of purchased licenses) along with just one Activate.key file.
In this case, a single license is understood as a combination of the unique .als file and the common Activate.key. This means that the same Activate.key is used in all AdRem NetCrunch licenses purchased by an organization.
The first license must be installed manually by using the Install License icon. The Installed License List contains all licenses installed on the machine. You can also install licenses manually later, at any time.
In order to install license manually, the .als file and Activate.key file must be downloaded first from the AdRem Customer Portal and saved in the same directory on the machine.
Once, the first license is installed, it can be later updated automatically by using the Update license icon. In such a case, the program performs the following tasks:
- Automatically connects to the AdRem Software servers.
- Checks the current list of user licenses. If a new license is purchased by the user for the program edition currently installed on the machine, then it will be downloaded and installed automatically. In such case, newly installed license will be added to the Installed License List of the License Manager page.
Installing licenses manually
- Download the .als and Activate.key from your MyAdRem and save them in the same folder.
- From the left-hand side, select the General Options - License Manager page.
- Select the Install License icon. The Open window displays.
- Select the .als file and press
Open. The license will be installed on the machine and added to the Installed License List.
Updating list of licenses automatically
- From the left-hand side, select the General Options - License Manager page.
- Select the Update license icon.The program automatically connects to the AdRem Software servers, checking for available licenses. New licenses available for the installed product will be downloaded and installed.
Note: In order to install the license manually for the first time, the .als file and Activate.key file must be first downloaded and saved in the same directory.
If you utilizes a proxy server, in order to update a license, the program uses the proxy server settings, available for configuring in the program General Options.
Installing the updates released after the program expiration date, allows using the program in the trial period only.
The program utilizes one Remote Access license for each remote connection to NetCrunch Server, made by NetCrunch Administration Console or any Web Access connection. The first NetCrunch Administration Console connected locally to the NetCrunch Server does not use any license. However, each next console, connected to the same NetCrunch Server, utilizes one Remote Access license.
