Background

NetCrunch System Module

Integration Services

Let NetCrunch integrate with various services such as help desk and other productivity tools. The module also lets you connect NetCrunch to other NMS if you need to.

The module is part of:

  • NetCrunch Suite

it can be added to any NetCrunch platform product.

@Integration Profiles

IT is complex and consist of many different elements. As the system evolves over the time, it is hard to rely on a single vendor. We understand that the best way would be connecting services in the way that works well even if each part comes from a different vendor.

This trend becomes more important in cloud times where we perceive the computing as multiple dislocated.

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  • TOP FEATURES

    1. Two-way integrations allowing closing alert from an external system. Integrations supported and maintained by the program vendor
    2. Access NetCrunch SQL event database with ODBC driver
    3. Performance trends exporter
    4. Forwarding SNMP traps & syslog messages to another system
    5. NetCrunch SNMP MIB allowing passing alerts to another NMS system
  • Integration Actions

    Each integration needs a defining its profile where usualy you need to add API key/token for the external system.

    Notification Services

    This simple notification can send a proper notification to the external system.

    Supported system

    • Campfire
    • HipChat
    • IFTTT
    • MQTT
    • Pushover
    • Ryver
    • Slack
    • Twitter

    SMS Gateways

    • Clickatell
    • MessageBird
    • SMSEagle

    Two-way integrations

    Because these systems send data to NetCrunch you have to create API key for the integration to use it to send a message back to NetCrunch. The URL to send data into NetCrunch will look like as follows

        http://<nc-server-address>/api/rest/1/integration/<api-key>
    

    NetCrunch can accept messages from:

    • ConnectWise
    • Jira
    • JitBit
    • LiveAgent
    • OpsGenie
    • pagerDuty
  • Trend Exporter

    @Trend Exporter

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  • Trap & Syslog Forwarding
  • NetCrunch MIB to integrate with other NMS
  • ODBC driver for access to event data

NetCrunch Platform

  • NetCrunch Platform Explore core features making NetCrunch productive monitoring platform Read more
  • SNMP & Core Monitoring Monitor device and service availability using 70+ protocol monitors and SNMP v1,v2c,v3 equiped with dozens Monitoring Packs and 8500+ MIB modules. Read more
  • Layer 2 Topology Mapping Visualize layer 2 connections, VLANs and traffic on switch ports Read more
  • Flow Analyzer Analyze network traffic with flows and Cisco NBAR for application monitoring Read more
  • Logs, Servers, Virtualization and ApplicationsMonitor servers, virtualization and applications Read more
  • Integration Services Integrate NetCrunch with Service Desk and monitor custom data sources Read more

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