NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

What folders should I exclude from the anti-virus scan that runs on the NetCrunch Server?

My company policy does not allow switching off anti-virus software on the servers. What folders should I exclude from scanning so that it does not interfere with the NetCrunch?

Applies to 15.x 14.x 12.x 11.x 10.x 9.x

In general, we do not recommend running the anti-virus software on the server where NetCrunch is installed, but if it is required by the company's security policy, here is the list of folders you need to exclude from antivirus checks

  • Program installation folder
  • Default data folder: %ProgramData%\AdRem\
  • Custom data folder if it is different from the default
  • Console data folder (created for each logged-in user who is using NetCrunch): %LOCALAPPDATA%\AdRem\

In addition, you should exclude the following folders: C:\Windows\SysWOW64\config\systemprofile\AppData\Local\AdRem\

NetCrunch. Answers not just pictures

Maps → Alerts → Automation → Intelligence