NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Unable to receive SNMP information (6.x-8.x)

I want to use SNMP agents, but when I use the info SNMP tool, I receive the error message "can not read the SNMP info".

Applies to 8.x 7.x 6.x

Please be sure that the SNMP agent is installed and enabled on this machine you want to monitor.

Also, if the community name is different than the public, it should be set accordingly in NetCrunch.

If a node has an icon with a yellow star this does not necessarily mean that the node has SNMP agent running. It only means that the option (Manageable SNMP Host) is checked on the particular node.

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