NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Monitoring Microsoft Exchange

Applies to 12.x 11.x 10.x 9.x

NetCrunch provides a predefined dedicated monitoring packs for Microsoft Exchange Server: Monitoring->Monitoring Packs & Policies->Monitoring Packs->Microsoft->Exchange....

You can check the list of predefined alerts and reports, add nodes and modify rules of this packs in the Monitoring Pack Settings window.

MS Exchange Server with NetCrunch can be monitored in several ways:

Setting up alerts for the SMTP and POP3 or IMAP4 network services

First, they should be added to the monitored list for the node with running MS Exchange.

Then you can setup an alert for each of these specific network services, for example when its state changes to DOWN or UP, or it is responding slowly and/or too many packets are lost.

This is done by selecting either the Network Service State Event, Network Interface State Rule or the Event Trigger for Network Service Counter class during actual event definition.

Setting up an alert using the Event Trigger for Windows Performace Counter class

This class is available on the Windows tab of the Add Monitoring Event window. Any number of the counter objects related to the Microsoft Exchange can be setup.

Setting up an alert using the Windows Services

They are available in the Windows Service State Event class located on the Windows tab of the Add Monitoring Event window. Any number of the Windows services listed in the Service name field of the Alerting Rule window can be used.

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