NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Monitoring Microsoft Exchange (7.x-8.x)

Applies to 8.x 7.x

NetCrunch provides a predefined dedicated monitoring pack for Microsoft Exchange Server: Tools->Alerting & Reporting-> Settings->Microsoft->Exchange.

You can check the list of predefined alerts and reports, add nodes and modify rules of this pack in the Monitoring Pack Settings*window.

MS Exchange Server with NetCrunch can be monitored in several ways:

Setting up alerts for the SMTP and POP3 or IMAP4 network services

First, they should be added to the monitored list for the node with running MS Exchange.

Then you can setup an alert for each of these specific network services, for example when its state changes to DOWN or UP, or it is responding slowly and/or too many packets are lost.

This is done by selecting either the Network Service State Event or the Network Service Availability Threshold class during actual event definition.

Setting up an alert using the Windows Application Performance Threshold class

Any number of the counter objects related to the Microsoft Exchange can be setup.

Setting up an alert using the Windows Services

They are available in the Windows Service State Event class located on the Windows tab of the Add Monitoring Event window. Any number of the Windows services listed in the Services field of the Select Windows Service window can be used.

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