NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Event database is corrupt

My event database is corrupt and I cannot open the console, what should I do?

Applies to 8.x

Here is how to fix this problem:

  1. First please stop the NetCrunch Server service, then go to C:\ProgramData\AdRem\NetCrunch\data and copy the atlases.xml file to your desktop.

  2. Now edit the file and change current="$2" to current="$0".

  3. Copy the file back to the data folder and start NetCrunch Server service. Now you should be able to start the console.

  4. Open the Simulated Network Atlas

  5. Go to Tools -> Atlas Manager select your Atlas and enable Verify event database integrity before opening option. Open the Atlas.

Please note: This operation can take up to several hours depending on the database size and hardware.

If running the "Verify event database integrity before opening" does not fix your atlas, please import the backup without event database.

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