NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

All or some devices shown as down

All or some devices shown as down in NetCrunch. When I look at Ping statistics by double clicking a device and selecting "Network Services", it says: Invalid address. I can use the cmd line ping and it works.

Applies to 7.x 6.x

Was the atlas moved from one machine to another?

If so, check dependencies map. Look for a child node that is dependent on a down node, i.e. your prior NetCrunch server which is currently down.

Otherwise, check properties of the node. Go to Node settings->Properties. If the Identification field shows DNS Name, change it to IP address or Program default.

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