Expanded GSM setup

NetCrunch can send SMS or email when an event is generated. Follow the steps below for detailed configuration:

1. right click on the node where an event is defined
2. select Alerting->Edit Node Alerting Policy
3. double click on the event about which you should receive notification
4. click Add button to add an action (i.e. SMS via GSM) (Note: Actions can be run immediately or delayed)
5. from Basic tab, select SMS via GSM action
6. enter the cell phone number. This is the recipient's cell number. (Note: As the sender you can use cell phone or GSM modem)
7. configure sender (cell phone or modem)

Configuring the Sending Phone (Modem) 1. you need to configure a Com Port in order to send an SMS. Click on Setup 2. select [...] icon within 'COM Port' field at the top of the window (Note: There must be a GSM device attached to that port supporting AT+C commands) 3. connect your Cell phone to the available COM port, click on the pull down menu and select designated COM port. 4. click check device and NetCrunch will try to discover the device. (Note: you need to have the driver file installed before you do this. You may download your driver from you cell phone vendor)

Please note, that AdRem does not support driver installation for individual cell phones although here are a couple of tips....

A-: To install the cell phone driver file, first be sure that you have the driver file in a directory on the hard drive. Right click on My Computer->Properties->Device Manager. The driver file should be under Modems.

B-: If you don't have the driver installed, you may plug the phone in now. And click the computer with magnifying glass icon, the device manager will scan for Hardware Changes. A small window will appear with the following text: "Scanning Plug and Play compliant hardware".

C-: If that doesn't work, go to Start->Control Panel->Add a device and try to add the phone drivers manually (Please note, that AdRem does not support driver installation for individual cell phones).

D-: NetCrunch sends SMS notifications using binary mode (PDU). To check your GSM modem's mode settings, connect to it with HyperTerminal and run the AT commands:

AT+CMGF=?

to display all modes supported by modem.

AT+CMGF?

to display the current mode: +CMGF: 0 is for binary +CMGF: 1 is for text mode.

AT+CMGF=0

to set the binary mode on. Close the terminal connection before testing SMS sending feature in NetCrunch.

1. if configuration was successful, NetCrunch should identify your cell phone type and GSM Device should be OK. Click OK. Back at the Edit Action parameters window, you can click TEST button and it will send a test SMS message to your cell phone.
2. Click OK when done