NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Basic Alert Configuration (Service Down)

How do I set up an alert to notify me when a service (like http, ftp, snmp) is down on my host ? Is it possible to start service automatically if it stops ?

Applies to 6.x

The answer to both those questions is yes!

To set up an alert that is triggered when service stopped do the following steps. Please note, you can do this at the atlas level, at the map level or at the node level.

This example will show you how to define the alert at the Node level:

  1. Right click on the node, select Alerts-->configure<
  2. Click the green [ + ] plus sign to add an event
  3. in next window, Click the green [ + ] plus sign to add an event
  4. in next window, click the [ + ] next to Network Service
  5. select Network Service State Event
  6. Type in a general name for the event for ex: "HTTP service stopped"
  7. Select severity level
  8. Select Monitored Service
  9. Ensure that Service Status=Down
  10. click OK, click OK.

You've just defined the Event -- now create the alert or action, to see the remainder of the steps see related article: Configuring an Alert or Configuring an Action.

See also flash tutorial that shows how to add other services: How to add a new network service to be monitored by NetCrunch

NetCrunch. Answers not just pictures

Maps → Alerts → Automation → Intelligence