NetCrunch Knowledge Base

How-tos, troubleshooting and answers about NetCrunch.

Configuring an email, SMS, or pager alert

How do I receive email, SMS or pager notifications ?

Applies to 6.x

First define the event and alert as shown in steps of related kb article: Defining an event

Then add the alert by following the next steps:

  1. double click on defined event
  2. click 'Add' button to add an action that will be executed immediately or delayed (Note: You can add more than one action to the selected event).
  3. from the 'Basic' tab you can select one of the following actions: email, sms via GSM, sms via email or Jabber
  4. select one of the above
  5. type in a description, fill in necessary parameters (Note: i.e., email, sms gateway, etc.)
  6. if it's an email, type in email address
  7. from 'Message format' pull down menu, select desired format. (Note: You can modify message format. See details article
  8. click 'OK' when done

NetCrunch. Answers not just pictures

Maps → Alerts → Automation → Intelligence