Every version

NetCrunch database disk location

Where does NetCrunch store all the data (e.g. maps) ?

storing data database

NetCrunch Hardware and System Requirements

What are NetCrunch hardware and system requirements?

requirements specification hardware

NetCrunch License Installation Procedure

You can activate your license online or offline, here's how.

offline

NetCrunch monitoring types

monitoring type standard monitoring simplified monitoring

NetCrunch monitoring types (2018)

monitoring type standard monitoring simplified monitoring

NetCrunch monitoring types (7.x)

monitoring type standard monitoring rapid monitoring

NetCrunch Server backup using external tools

How can I backup NetCrunch Server using external tools? For an example I would like to backup using Symantec Backup Exec

backup maintenance Symantec

NetCrunch Server backup using external tools (7.x-8.x)

How can I backup NetCrunch Server using external tools? For an example I would like to backup using Symantec Backup Exec

backup maintenance Symantec

NetCrunch Upgrade Procedure

The upgrade can be performed in-place. No data migration is necessary. Please follow the instructions below.

Network ports open by NetCrunch

What ports does NetCrunch normally listen on?

network port

No information on charts

I have added a new chart for one of my nodes but it does not show any information.

chart simplified monitoring monitoring

Node Connection Status on Windows tab

What do the different colored dots mean in the Windows tab?

connection state

Performance Charts: How do I monitor Bandwidth Utilization on a switch or router ?

How do I monitor Bandwidth Utilization on a switch or router ?

chart performance monitoring

Performance Views

performance view chart view

Physical map is wrong or shows incomplete information HP switch

I have a HP procurve 4104 GL switch. I have checked bridge forwarding database information from SNMP-->view in NetCrunch. Device type is correctly displayed. Some SNMP information appears in SNMP-->View.

map SNMP device type

Physical map shows incomplete information: missing devices or port number.

I have noticed that in the "Physical Segment" view, I have a switch that has 6 nodes connected. When I double click and go to the "interfaces" tab, it indicates there are 11 active ports on the switch. It does not show the eleven that it should. It also does not always display the port number that the node is connected to. It looks like it possibly could be covered up by node icon. There is a "dumb" switch connected to that the port. How do I edit my physical segments map to show correct information?

map port device

Physical map shows incomplete information: missing devices or port number. (6.x-8.x)

I have noticed that in the "Physical Segment" view, I have a switch that has 6 nodes connected. When I double click and go to the "interfaces" tab, it indicates there are 11 active ports on the switch. It does not show the eleven that it should. It also does not always display the port number that the node is connected to. It looks like it possibly could be covered up by node icon. There is a "dumb" switch connected to that the port. How do I edit my physical segments map to show correct information?

map port device

Physical segments overview

physical segment map

Physical segments overview (7.x-8.x)

physical segment map

Ports open on firewall for autodiscovery.

What protocols and what port should be allowed on a firewall for a successful autodiscovery?

obsolete