NetCrunch 15.x
43 articles apply to this version. Search every version
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Discovering SNMP profile of the device
How can I manage multiple SNMP profiles that are used by devices in my network atlas?
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Download the update
How can I get an update for NetCrunch?
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Downloading NetCrunch production version
I do not see the NetCrunch download link in my customer portal profile, why? I renewed my subscription recently
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Downsizing NetCrunch license
I have 1500 nodes license but after reorganization, I only need 1000 nodes license. Can I reduce my node pack size?
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Executing Linux Actions
NetCrunch fails to execute some actions on my Linux servers; the error message is: action failed, command not found.
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Feature differences between Premium|XE editions and current NetCrunch product lineup
What monitoring capabilities of new NetCrunch are not available in legacy Premium and Premium XE editions?
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Getting visibility on the bandwidth and link utilization between the company's sites
I have added all the firewalls to the Network Topology views, but I still can't see them connected or the link between them. What should I do?
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How can I monitor Windows files and folders?
How can I monitor Windows files/folders with the file/folder sensor?
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How can I set credentials on an individual node?
I've set default credentials, but some nodes are using other authentication users and passwords. How can I set it up?
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How can I set SNMP profile on an individual node?
I've set default SNMP profiles, but some nodes are using other community strings or authentication credentials. How can I set it up?
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How can I test a webhook action that I want to use in NetCrunch?
Troubleshooting the webhook action that I have created to include in the alert escalation script in NetCrunch.
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License Activation/Deactivation Process
Recommended procedure for reinstalling or migrating NetCrunch to another machine
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NetCrunch License Installation Procedure
You can activate your license online or offline, here's how.
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NetCrunch Upgrade Procedure
The upgrade can be performed in-place. No data migration is necessary. Please follow the instructions below.
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Removing license in NetCrunch
Activating and deactivating license scenarios
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Switching from trial license to production license
I requested a NetCrunch trial extension and got a trial version license. Now that I ordered a permanent license, do I refresh the license in NetCrunch, or need to reinstall?
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Upgrading operating system on the machine where NetCrunch is running
Some Windows upgrades may affect NetCrunch license activation status, so to stay safe it is recommended to deactivate the license before performing a major Windows Server OS upgrade where NetCrunch is installed. After completing the OS upgrade, you may activate the NetCrunch license again.